LANGUAGE PEOPLE’s telephone interpreting service is a cost effective and/or last minute alternative to face-to-face interpreting. Over-the-phone-interpreting (OPI), also known as remote interpreting, provides interpreting services via telephone links between parties in different locations. Tele-interpreting is available no matter where you, or the other party, are in the world apart. The only requirement is clear, uninterrupted telephone access. Telephone interpreting enables you to communicate with someone who does not speak your language via a remote interpreter. Most telephone interpreting is done consecutively as opposed to simultaneously, and all parties take turns speaking. Our service is a conference call that includes you, the person you wish to communicate with, and an interpreter. Interpreters are available in every spoken European, Pacific Rim, North American, Asian, and African language. We offer superior coverage of Spanish language and, the US Hispanic business market.
The future of interpreting
Telephone interpreting is quickly becoming an essential in the future of spoken language interpreting. Many government consulates and medical facilities are using telephone interpreters for last minute appointments, when face-to-face interpreters are not reasonably available with such short notice. Over twelve states including California regularly use telephone interpreting for court appointments and hearings. It is also an invaluable tool for medical appointments.
Telephone interpreting is especially useful when you have a need for the more esoteric languages such as India’s Punjabi, Myanmar’s Burmese, or Kenya’s Oromo. Telephone interpreting allows an interpreter at a remote location to deliver consecutive interpreting. It is especially cost-effective when you consider the reduced time-and-travel costs. Interpreters can be used for multiple assignments on the same day.
The importance of visual contact
Of course, when possible, a visual interpreter is most desirable. Face-to-face interpreting has the benefit of establishing and preserving characteristics of form and substance inherent within a culture. It also allows visual gesture oriented contact with listeners in order to confirm that the message has been received. When to face-to-face interpreting is not feasible, Tele-interpreting is the most practical and cost-effective alternative.
How to use our service
If you know ahead of time when you are going to need us, call our office and schedule an interpreter. We will have an interpreter ready to take your call; we can also contact your party ahead of time to be ready by the phone. If you are calling us at the last minute and need an interpreter right away, our team at LANGUAGE PEOPLE will jump into action. We will need a moment to get you situated, brief our interpreter on the topic of conversation, and then connect you. A live telephone operator will assist you and answer any of your questions.