While an in-person interpreter is considered the “gold standard” for using an interpreter there are many situations where this is not effective or practical. For example, during an very short encounter when a Deaf patient some questions about their bill, ordering a meal, etc. In situations like these scheduling and waiting for a qualified sign language interpreter to come on-site can take an inordinate amount of time and can be costly to your organization.
That’s where we can help. Now Language People delivers the same quality of interpreting we have delivered in-person for over 27 years via video remote interpreting (VRI) with on-demand access to a qualified sign language interpreter at the touch of a button. With Language People VRI we ensure:
ADA, HIPAA, Office of Minority Health Directives and The Joint Commission;
- Confidentiality and Privacy
All interpreters annually must sign and abide by our strict interpreter code of ethics and confidentiality agreement;
- Enhance Patient Care
The patient is a key member of the hospital “clinical” team, language should never present a barrier providing on-demand access to an interpreter leads to better patient care and that is critical to patient outcome;
- Connect with the Patient Profile
By using our patented technology and your business rules to match the patients language preference in the electronic medical record (EMR) to the initial request for an interpreter we improve patient flow and provide effective communication, and
- Extremely Cost-Effective
Control your language access budget lower their cost per patient encounter by helping your organization balance the need for language services with a limited budget.